This Privacy Policy explains how Relative Velvet handles personal data when visitors use relativevelvetigloo.buzz and related course services. It describes what we collect, how we use it, when we share it, and the choices available to users.
Subject to legal limits, users may request access to their personal data, correction of inaccurate information, deletion in appropriate cases, or objection to certain processing. Where processing is based on consent, that consent may be withdrawn for future processing.
To make a privacy request, provide enough information for us to verify your identity and understand the scope of the request. We may ask for additional details before responding. If a request cannot be fulfilled, we will explain the reason where permitted by law.
We keep personal data only for as long as needed for the purposes described in this policy, to maintain business records, resolve disputes, enforce agreements, or meet legal obligations. When data is no longer required, we delete it or de-identify it where appropriate.
We may update this Privacy Policy from time to time. When changes are material, we will take reasonable steps to make the revised version available and indicate the date of the latest update. Continued use of the site after an update means the revised policy applies to future processing.
We may collect identifiers such as name and contact details, account and enrollment information, payment-related records handled through our service providers, course activity and progress data, communications sent to us, and technical data such as device type, browser information, IP address, and usage logs.
We receive data from users when they create an account, register for a course, submit forms, or contact us. We also obtain data automatically through the website, including log data, cookies, and similar technologies, and from service providers that support enrollment, payment processing, analytics, or site administration.
We use essential cookies to operate the site, preference cookies to remember settings, and analytics cookies to understand how the site is used. Some cookies are session-based and expire when the browser closes, while others remain for a limited period unless removed earlier.
You may manage cookies through your browser settings and, where available, through on-site preference tools. Disabling some cookies may affect site functions, saved preferences, or course-related features.
We use personal data to provide and manage course access, process registrations and payments, communicate about accounts and support matters, maintain site security, monitor performance, improve content and functionality, comply with legal obligations, and prevent fraud or misuse.
We may share personal data with vendors that host the site, process payments, provide analytics, support communications, or assist with course administration. These parties may use the data only to perform services for us and are expected to protect it under appropriate contractual terms.
We may disclose personal data when required to comply with law, lawful requests, court orders, or regulatory obligations. We may also share information when needed to protect our rights, users, or the security and integrity of the site and services.
